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Disclaimer: All Oracle/Tarot card readings and services are for INFORMATIONAL PURPOSES ONLY. These are not meant to be a replacement for professional help. SOULar Lioness assumes no liability for any injury, illness or adverse affects caused by the misuse and/or use of the information or products presented on this website.
General Orders, INTUIT! SOULar Sigils, & Intuitive Artistry Orders
- For General orders (purchasing items directly from the site), INTUIT! SOULar Sigils, and Intuitive Artistry Oracle orders, please allow a MINIMUM of 2 weeks to receive your order.
- USPS and UPS are the services used to ship orders.
- Tracking numbers are NOT included by default. If you want to track your package, please email me at firstname.lastname@example.org with the subject title, "Tracking Request."
- ABSOLUTELY NO REFUNDS. ALL SALES ARE FINAL.
- ABSOLUTELY NO RETURNS.
- An EXCHANGE or STORE CREDIT may be granted by customer's choice. (Ex. If a shirt is too big or too small, you may exchange it for the correct size OR receive store credit equal to the cost of the product).
- For Custom/Commission orders, always check here first to see my current status (Open or Closed).
- All Custom/Commission orders require the completion of the "Commission Agreement (Proposal) for Design of Artwork" and "WORK OF ART COMMISSION AGREEMENT" forms.
- All Custom/Commission orders require 50% deposit of the TOTAL cost upfront. The remaining balance is due upon notification of completion.
- If the remaining balance isn't paid within 24 hours of notification of completion, the order will be cancelled and NO REFUND will be given.
- I reserve the right to APPROVE or DECLINE any Custom/Commission order request.
- ABSOLUTELY NO REFUNDS, RETURNS or EXCHANGES on Custom/Commission orders.
Oracle/Tarot Card Readings & Services
- All pre-scheduled sessions* for readings MUST be PAID IN FULL 24 HOURS before the time of said session. All unpaid appointments will be cancelled.
- Recorded readings are done on a first-come, first-serve basis. Please be patient.
- Upon purchasing a phone reading, PLEASE ALLOW UP TO 48 HOURS to receive an email detailing the date and time of session.
- Phone calls/scheduled times for readings are all in EASTERN STANDARD TIME (EST).
- Please be ready for your scheduled phone session. I understand that sometimes life happens, so I give a grace period of FIFTEEN MINUTES after scheduled start time. After that grace period is up, the appointment is cancelled.
- If you reschedule your appointment for ANY reason, PLEASE NOTIFY ME AS SOON AS POSSIBLE. I will reschedule an appointment ONCE. If another attempted rescheduling occurs, the appointment will be cancelled.
- I reserve the right to APPROVE or DECLINE Oracle/Tarot readings or services.
- ABSOLUTELY NO REFUNDS. ALL SALES ARE FINAL. NO EXCEPTIONS.
*This means client and I discussed and set a date and time for a specific reading BEFORE the client actually purchased the reading on the website.
If you any other questions, comments, etc. feel free to complete the Contact sheet with the subject title "Policy Inquiry." Even though I can't always promise a direct response to policy questions, I will always do my best to read as many as possible and incorporate that information into Zee Policies page.